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Synoptek offers a gamut of Managed Application Support Services to ensure your mission-critical ERP, CRM, e-commerce, and other enterprise applications can sustain and accelerate business results.
Using time-tested tools and advanced support frameworks, we ensure your business applications are implemented properly, function securely, and operate to their maximum potential.
Whether you need ongoing monitoring and maintenance, want to achieve cost savings, or want to improve user experience, we provide the support you need to ensure your custom business application is always running smoothly. We make use of industry-standard service delivery metrics to enhance transparency and accountability and increase capacity to prioritize and resolve issues.
Highly qualified and certified ERP, CRM, and e-commerce consultants
Long-standing cloud application support expertise
24×7 Managed Helpdesk
22+ years of application support experience
99.99% uptime guarantee
Flexible pricing model
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Synoptek’s Application Support Services ensure that the operative process of your business runs fluidly, allowing the business to operate successfully. These services offer both technical support as well as human support, forming a combination that perfectly fits your needs. Application Support and Maintenance Services are a key component of a business's success. Our services include:
OUR BUSINESS APPLICATIONS SERVICES
"We wanted to replace our 20+ years old custom accounting system with a more modern technology where our users can handle most of the requests themselves. Synoptek fully understood our documented business processes, got their hands wrapped around our business model, and were able to apply it to Microsoft Dynamics technology, to fulfill our requirements. They have got great people, they really care, and they implement successful projects. It was all laid out in advance, and it just went to script successfully.”
VP of Information Technology A LEADING, US-BASED NON-PROFIT MEDIA ORGANIZATION
As the pace of business accelerates, organizations must drive efforts to keep up with the times. For businesses using on-premises ERP applications such as Dynamics AX 2009 or 2012, moving to a flexible cloud model has enormous advantages – both from cost and productivity perspectives. Dynamics 365 for Finance and Operations (cloud) offers a range of new features that can enable organizations to drive better agility, improve operational performance, and meet customer demands with greater ease.