For more than 10 years, Amazon Web Services (AWS) has served as a leader in the Public Cloud space. Since its initial launch in 2006, AWS has grown in popularity and now serves hundreds of thousands of organizations in 190 countries. With this ubiquity has come the widespread need for AWS right-sizing, on-going support and security for AWS environments.
AWS Support Challenges
The reality is that AWS is NOT responsible for managing or protecting your environment. Without having a dedicated AWS account manager or investing in a capable, and perhaps costly, in-house AWS support team, many organizations fall short in the AWS support arena. Mid-size organizations face a slew of challenges when it comes to AWS support:
- Limited skill set of an internal IT team. One of the reasons AWS is so popular is because it is feature-rich and highly configurable. But with this complexity comes a steep learning curve and the need for an advanced skill set. Getting an internal IT team up to speed or hiring an internal team capable of configuring and maintaining AWS can expensive and distract your IT team from other initiatives.
- Variable and pricey tech support costs. The cost of Amazon’s tech support is dependent on the complexity and level of support your company needs (i.e., implementations with third-party plugins are more complex and costlier to support) as well as the turnaround time you require. You can also pay more for a dedicated account manager. Costs vary based on monthly usage, so expenses can get out of hand quickly.
- AWS Managed Services just for Enterprise. Amazon Web Services’s Managed Services offering is designed for Enterprise clients with pricing based off 35-50% of AWS usage (Minimums: $15,000 year 1; $100,000 year 2). Additionally, AWS Managed Services does NOT manage the installation, configuration, or monitoring of applications.
Managed Services for AWS from Synoptek
Although every organization hopes to easily set up, effectively manage, and take full advantage of AWS, doing so takes time, experience, and significant financial investments. With the necessary skill set to configure and manage complex implementations, reliable and known pricing structures, and a certified AWS MSP Partner, Synoptek can help you overcome the many AWS technical challenges. To become a certified AWS MSP Partner, Synoptek underwent a rigorous validation audit of over 80 checks that includes capabilities around application migration, DevOps, CI/CD, security, as well as cloud and application management. Synoptek also has many years of experience in providing full lifecycle migration, integration, cloud management, application management and application development.
Synoptek’s Managed AWS Services Provides:
- De-Risk
- 24×7 Support
- Security Management
- Proactive Monitoring
- Minimize Costs
- Right-sizing analysis and resource management
- Transformation
- A dedicated advisor responsible for helping your mature your IT & AWS operations
- Compliance Management
- A Virtual CISO overseeing all security activity, governance, and remediation
Contact Synoptek for additional information about our Managed AWS offering