Teams Plus
Unlock the Full Potential of Microsoft Teams with the Teams Plus Unified Communications Solution
Get StartedNavigate the evolving landscape of communication effortlessly with Teams Plus, your all-in-one Unified Communications as a Service (UCaaS) solution tailored to simplify complexities and empower your team.
In today’s dynamic world, the myriad of communication tools can feel overwhelming. That’s why Teams Plus is here to streamline your experience:
- Comprehensive Functionality: Let us enhance your Microsoft Teams journey with exclusive features like our proprietary Teams Texting app, advanced analytics, call recording, and real-time call queue insights.
- Seamless Omnichannel Communication: Break down barriers effortlessly with seamless integration across voice, text, chat, and video channels, ensuring efficient collaboration regardless of the medium.
- Reliable Connectivity: Trust in our carrier-grade network spanning North America and Canada, delivering high-quality communication and seamless connectivity for your distributed teams while we handle the technical intricacies.
- Certified Integration: Seamlessly integrate your Teams tenant with Teams Plus as your Operator Connect Partner to simplify administration and focus on what matters most.
- Cloud Contact Center Capabilities: Elevate customer engagement with our comprehensive cloud contact center solution, empowering your team to deliver exceptional support and service with ease.
Experience the Power of Carrier-grade Communication
Teams Plus isn’t just another communication tool—it’s a purpose-built, carrier-grade voice network that’s Co-Sell Ready with Advanced Specialization for Calling in Microsoft Teams. With private peering with Microsoft, Five9, and other key partners, we bring together the best of diverse communication apps and services into one powerful platform while handling the complexities behind the scenes.
Certified Microsoft Teams Operator Connect Partner
As a Microsoft Operator Connect Partner for Microsoft Teams calling plans and a Certified Integrated Network Partner of the Five9 Intelligent Cloud Contact Center in the US and Canada, Synoptek delivers impactful business communication solutions that enable organizations to work collectively.
Our unified communications platform works with a portfolio of leading and innovative technology companies to deliver impressive business results. We also offer the ability to bring your contact center to our network, creating a single dial plan between UCaaS and CCaaS solutions.
We configure Teams as a phone system directly in the Office 365 Teams Admin Center without third-party admin portals, resulting in a highly elegant and simplified administration experience. We unlock possibilities beyond Microsoft Teams Operator Connect, including:
User Analytics
Premium Support
Emergency Services
Real-time Queue Analytics
DID Management Portal
Call Recording
Texting
Cloud Contact Center
Custom Dev
Why Choose Teams Plus
At Synoptek, we're dedicated to leading the way in technology solutions. Our team continuously evaluates industry leaders, ensuring we deliver the best outcomes for your business. By capturing, actioning, and tracking communication outcomes, we empower users with tailored solutions for informed decisions. With unparalleled expertise and a focus on driving success, choose Teams Plus as your trusted partner in communication excellence.
Elevate your business collaboration and streamline operations while reducing the total cost of operation with our powerful yet cost-efficient cloud-based communication tools. Explore Teams Plus today to unlock seamless communication, maximize flexibility, and ensure service assurance while optimizing costs. Speak to our experts now to unleash the full potential of unified communication for your business.
* Microsoft and Teams are trademarks, logos, product icons and badges of the Microsoft group of companies.
Customer Speak
"Since transitioning to Teams Plus and Five9 from a legacy Cisco system, our operations have been revolutionized. With improved stability, scalability, and real-time monitoring, we've elevated both employee and customer experiences. Notably, our average call time has reduced from seven and a half minutes to six, significantly enhancing customer service. Achieving 100% SLA compliance has instilled confidence in our business, leading to heightened satisfaction across the board. Teams Plus and Five9 have truly transformed our efficiency and reliability."
Managing Director, A leading private equity firm
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