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Customer Journey Mapping Boosts Engagement for a Regional Park System
Case Study

Customer Journey Mapping Boosts Engagement for a Regional Park System

Learn how Synoptek enabled effective customer journey mapping and modernized digital experiences, boosting operational efficiency and customer engagement.

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Managed IT Services Optimize Operations for Community College
Case Study

Managed IT Services Optimize Operations for Community College

Managed IT Services Transform Programs, Optimize Operations, Empower Faculty, and Boost Student Engagement for Public Community College.

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Data Modernization Boosts Query Execution by 50% for Building Manufacturer
Case Study

Data Modernization Boosts Query Execution by 50% for Building Manufacturer

Synoptek’s data modernization and Microsoft Fabric implementation improved query execution by 50% and reduced data ingestion time by 40% for a building manufacturer.

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Copilot Enhances IT Support Efficiency for Oil and Gas Leader
Case Study

Copilot Enhances IT Support Efficiency for Oil and Gas Leader

Synoptek’s Generative AI-based Copilot Implementation Enhances IT Support Efficiency for Oil and Gas Leader.

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Gen AI Boosts Customer Service Metrics for IT Provider
Case Study

Gen AI Boosts Customer Service Metrics for IT Provider

Synoptek’s Gen AI-assisted System Boosts Customer Service Metrics for Leading IT Provider.

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ServiceNow Improves CMDB Health Score for Community Credit Union
Case Study

ServiceNow Improves CMDB Health Score for Community Credit Union

Synoptek’s ServiceNow reimplementation helps a community Credit Uuion boost CMDB health score.

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ServiceNow Implementation Helps a Power Generation Cooperative To Unify and Streamline ITSM
Case Study

ServiceNow Implementation Helps a Power Generation Cooperative To Unify and Streamline ITSM

Learn how Synoptek's ServiceNow Managed Services helped a power generation cooperative unify and streamline ITSM.

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ServiceNow Services Help a Leading Natural Gas Producer Unify Data and Drive Meaningful Business Outcomes
Case Study

ServiceNow Services Help a Leading Natural Gas Producer Unify Data and Drive Meaningful Business Outcomes

Learn how Synoptek's ServiceNow Managed Services helped a leading natural gas producer unify data and drive meaningful business outcomes.

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ServiceNow Helps Army Garrison Residents Accomplish 30-day SLAs in Less Than 48 Hours
Case Study

ServiceNow Helps Army Garrison Residents Accomplish 30-day SLAs in Less Than 48 Hours

Learn how Synoptek's ServiceNow Managed Services helped army garrison residents accomplish 30-day SLAs in less than 48 hours.

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IT Services Help a Women’s Healthcare-focused Managed Services Firm to Improve Infrastructure Performance and Security
Case Study

IT Services Help a Women’s Healthcare-focused Managed Services Firm to Improve Infrastructure Performance and Security

Learn how Synoptek's IT services helped a healthcare partner reduce costs, enhance availability of data, improve mean time to resolution of incidents, boost security, as well as improve user experience and satisfaction.

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