Managed Services

Achieve Operational Excellence with AI-Enabled Managed IT Services

Regain Control of Complex IT Environments Through Managed Services

Traditional Managed IT Services struggle to meet the speed and complexity of today’s operations. Our AI-first approach transforms service management with predictive analytics, intelligent automation, and proactive monitoring. Our cross-trained teams replace reactive firefighting with predictable performance while helping you gain greater efficiency, reduced downtime, and operations designed for continuous improvement.

Managed IT That Adapts as Your Business Evolves

Our comprehensive range of managed IT solutions ensures your infrastructure grows seamlessly with your business, maintaining performance, security, and efficiency at every stage. Our MxP model adapts to evolving demands, providing the flexibility and control needed to support both current operations and future growth.

IT Infrastructure Managed Services - Synoptek

IT Infrastructure Managed Services

Leverage 24/7 monitoring and support to enjoy reliable, high-performing IT systems that keep your business running smoothly.

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Application Management Services

Application Management Services

Get continuous support for your applications and enjoy seamless scalability, enhanced security, and optimized performance.

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Cloud Managed IT Services - Synoptek

Cloud Managed IT Services

Leverage strategic cloud management to enjoy flexible, secure, and growth-ready cloud infrastructure aligned with your business goals.

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Data Managed Services - Synoptek

Data Managed Services

Get your data organized and actionable, so you can leverage insights to make smarter decisions and improve efficiency.

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Cybersecurity Managed IT Solutions - Synoptek

Cybersecurity Managed IT Solutions

Enjoy peace of mind by leveraging expert security solutions that protect your business from evolving threats.

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Workforce Productivity Managed Services - Synoptek

Workforce Productivity Managed Services

Empower your team with secure, modern tools and processes to enjoy higher productivity and collaboration.

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Elevate Tech Performance with Managed IT Support

As your MxP, we transform IT from a reactive cost center into a proactive, intelligent, and strategic business enabler. By combining AI-driven insights, automation, and hands-on expertise, we help you reduce downtime, strengthen security, optimize costs, and accelerate innovation—so your technology consistently delivers measurable business outcomes.

Real-world Impact & Insights

Thought Leadership
Improve Your Operational Excellence with AI-enabled Managed Services

Improve Your Operational Excellence with AI-enabled Managed Services

READ MORE Improve Your Operational Excellence with AI-enabled Managed Services
White Paper
managed it services

Everything You Need to Know About Managed IT Services – A Comprehensive Guide

DOWNLOAD NOW Everything You Need to Know About Managed IT Services – A Comprehensive Guide
Blog
Managed Services Drive Strategic Business Growth

The Rise of the MxP™: Why Modern IT Requires Strategic, Experience-Led Partnership

READ MORE The Rise of the MxP™: Why Modern IT Requires Strategic, Experience-Led Partnership
Stephen Currie

Stephen Currie linkedin

Senior Vice President, Managed Services

Our Managed Services Expert

Stephen Currie is the Senior Vice President of Managed Services at Synoptek, where he leads high-performing teams and drives clarity in complex IT environments. He is highly growth-oriented, leveraging technology to deliver measurable business results while optimizing costs. Stephen excels at building cross-functional partnerships, developing practical strategies, and executing plans that achieve results, combining sharp business acumen with a collaborative, human-focused leadership style.

Frequently Asked Questions

Synoptek’s Managed IT Services offer AI-enabled monitoring, cross-trained teams, and proactive support across infrastructure, cloud, applications, security, and operations, ensuring predictable performance and business growth.

As the world’s first Managed Experience Provider (MxP), we combine AI-driven insights with hands-on expertise to transform IT from a cost center into a strategic business enabler.

SLAs measure system performance, while XLAs measure business and user impact. Synoptek’s AI-enabled XLAs focus on experience, productivity, and outcomes, ensuring IT delivers real value, not just uptime.

We integrate continuous risk mitigation, governance, and compliance into managed IT support, strengthening your security posture and protecting against evolving cyber threats.

The MxP model goes beyond keeping systems running by leveraging AI, automation, and experience-focused management to drive efficiency, satisfaction, and measurable business results.

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