What Is the Role of a Managed Cloud Services Provider in Digital Transformation?

August 1, 2018 - by Synoptek

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Where is your money best spent? It’s the question of the day, every day for decision-makers as they grapple with how to invest their IT budget. What’s at stake? Companies that invest purely to address the needs of today’s workloads could be facing performance issues and antiquated processes tomorrow. Those who fail to embrace technology and undertake digital transformation will likely lose the leverage they once had over competitors. Consider companies that have missed crucial opportunities their competitors saw. Take, for example, declining companies such as Blockbuster, Sun Microsystems, and Borders and compare them to companies such as Netflix, Apple, and Amazon. Forward-thinking is no longer an option, it’s a necessity.

Embracing Digital Disruption

What is digital transformation? Digital transformation is how a company uses technology to innovate and improve the way it does business.  A closer look at IDC’s top-ten IT predictions reveals the following Digital transformation trends:

  • By 2019, 40% of all digital transformation initiatives – and 100% of all effective IoT efforts – will be supported by cognitive/AI capabilities.
  • By 2020, 67% of all enterprise IT infrastructure and software spending will be for cloud-based offerings.
  • By 2020, 50% of the Global 2000 will see the majority of their business depend on their ability to create digitally-enhanced products, services, and experiences.

This disruption is the catalyst for business architecture transformation — and companies need to become interconnected and tap into the power of digitization. Those who do so will likely see growth via digital avenues; be enabled to respond instantly to changing markets through any channel; quickly make pivots and changes to innovate as necessary; and employ real-time data to make informed, real-time decisions.

 Where Digital Transformation Meets the Cloud

So how do you face the challenge of digital transformation to ensure your business not only survives but thrives? For many companies, the security and performance enhancements of a hybrid, multi-cloud approach makes the most sense. In fact, 86% of global companies will deploy multi-cloud interconnection over the next 5 years. The flexibility and agility gained by a multi-cloud hybrid implementation enables organizations to be nimble and make data-driven decisions at a speed imperative to competitive business.

Why You need a Partner 

Choosing the right Managed Cloud Services Provider is extremely important, as there are too many challenges, priorities, and gaps for in-house IT teams to tackle by themselves. Additionally, having the right partner to guide you through your digital transformation ensures your strategy is tied to measurable business results.

Here are some important considerations when selecting a Managed Cloud Services Provider:

• Does the CSP have the expertise and tools to provide data analytics, cost analysis and recommendations that will accelerate your cloud assessment and selection process?

• Will the CSP help you “right-size” your cloud configurations and find the best-fit cloud, given your evolving business requirements and budget?

• Can the CSP perform usage, performance and cost analysis on your cloud deployments, along with optimization recommendations?

• Does the CSP have 24×7 staff to monitor for performance and security issues, and remediate them?

• Can your CSP ensure that you will meet security, compliance and audit regulations?

Use your answers to these questions to guide your managed cloud services provider selection and help you determine which cloud service or services best meet your short- and long-term business goals.

Ready to embrace digital transformation but not sure where or how to begin? Reach out to the experts at Synoptek—an industry-leading Managed Cloud Services provider — the Synoptek Edge™ enables you to capitalize on the technical expertise and resources at Synoptek, so you can focus on your core business and advance your organizational goals through digital transformation.