|Customer: North America’s largest independent provider|
of school bus transportation services.
|Profile: The client offers school bus transportation services through 14,000 vehicles in over 27 states and 360 school districts.|
Services: Cloud Cost Optimization
|Size: 15,000+ employees|
|Region: Wall Township, New Jersey|
With a growth of 20% each year, the client has been adding more vehicles to their fleet, building new facilities, and expanding to more locations. To cater to this growth, the company has been operating in the cloud; however, a recently major shift in leadership led to the team being highly concerned about their mounting cloud costs. They wanted to migrate their existing cloud workloads to a more cost-effective cloud solution.
The client chose Synoptek as their one-stop IT consulting partner; after careful assessment, Synoptek offered to move their data from Cloud Workspace to Azure cloud using a PaaS model. We provided the resources they needed for migration, support as well as maintenance. All user groups were successfully migrated to the new environment and were provisioned with additional Azure services for other needs. Synoptek has, since then, been successfully monitoring and managing the infrastructure, hardware, and software of their Corporate Enterprise System.
However, despite migrating to the cloud, the client was receiving massive cloud bills at the end of each month. This was mainly because the client moved a lot more workloads, data and systems than necessary to the cloud, which led to a loss of control over cloud costs.
The client faced several major production issues during migration, that negatively impacted user experience. Because they faced performance issues, they added a host of premium storage services that drained their finances. The lack of a proper Change Management strategy in place and lack of clear hand-offs and phase completion acknowledgement made Budget Control a challenge. With time, they lost track of their spend and ended up with bills that grew exponentially with each passing month.
Due to scope changes and services unrelated to Azure RDS environment, the client received additional bills including amounts wasted due to architectural changes made in an un-optimized environment.
The client engaged with Synoptek as their preferred Cloud Partner to carry out Cloud Cost Optimization. They wanted Synoptek to monitor and analyze their existing cloud environment and take steps to keep cloud spend under control – without affecting their service levels. They wanted Synoptek to deliver on the promise of better operational spending, optimize cloud costs, and ensure maximum ROI from cloud expenditure.
Synoptek identified the causes of cloud overspend and devised strategies that enabled the client to curb cloud overspend..
Solution and Approach
Synoptek conducted a thorough assessment to identify the causes for increasing cloud spend, suggest improvements, and implement the right solution to optimize costs.
As part of Phase I, Synoptek was on a stabilization mission and undertook several cost reduction actions to stabilize their cloud environment and drive costs down immediately.
By the end of the first phase, we were able to help the client save a significant amount and brought their MRC down substantially
Once the cloud costs were stable, in Phase II, we identified a host of other activities that helped the client further optimize costs.
Through our cloud optimization efforts, we helped the client further save up on costs. By the end of the second month, the client could reduce their cloud bill to a significant amount.
Some of the major benefits of Synoptek’s Cloud Cost Optimization services include:
Accurate and timely identification of unnecessary, idle, and oversized resources
Synoptek’s services helped the client optimize their cloud costs and run their business in the Azure cloud – efficiently and cost-effectively. Since their cloud costs are now stable, they can focus on achieving their goal of providing seamless and safe transportation to school children across North America.