Managed IT Services, IT Security, and IT Consulting Services - Atlanta

Global Award Winning, Top Rated Managed IT Service Provider – in Atlanta

Synoptek is the leading Atlanta Managed IT support and services provider in the Atlanta area.  Our focus on the Managed
IT Services business for the past 20 years has resulted in over 2,500 active global clients, thousands of devices supported and numerous industry accolades.  At Synoptek, we provide Managed IT Services and Cloud Services to all of the Atlanta Region and offer global IT support for Atlanta-based businesses.Synoptek Awards 2017

Today, we work with many Atlanta businesses across a broad range of industries.   With over 475 employees (90% IT professionals), we work hard to make your IT environment an asset, rather than a liability, so you can focus on reaching your strategic business objectives.

Stop purchasing hardware and software, stop working with Managed IT Service Providers that don’t provide a “full-range” of IT services and start looking at IT as a service from one source.

Our Professional Services IT Consulting Team can assess your current environment and collaboratively develop a “Technology Roadmap” providing you with a more efficient, manageable, cost-effective IT infrastructure. We use the most advanced IT monitoring and management technology operated by our trained, courteous staff, to deliver industry-leading IT management and 24×7 support services that enable you to better serve your customers.

Atlanta IT Consulting Services

Many IT consulting firms have specialties, so you need to understand their expertise.  You don’t want a consulting firm with a focus on backup and disaster recovery services to work on mobile device support.  IT environments today are so interdependent and interconnected that we recommend selecting a consulting firm with a broad range of experience in many disciplines.

If you want a solution that integrates with your all your IT systems and users make sure they have similar IT operational experience matching this requirement.

Learn more about looking for the right IT Consulting Services firm:

More IT Consulting Services information:


10 Considerations When Hiring an IT Consultant

What do you want an IT consulting firm to do?

When searching for a top IT consulting firm, you need to prioritize what you are looking for and understand how an IT consulting company can impact a particular project and your overall organization.

contact-usAre you seeking:

  1. Assistance with a project
  2. Acquisition and installation of a new piece of equipment
  3. To augment your IT staff bringing an “outside” perspective
  4. Management control of the consultant’s activities
  5. To create a long-term relationship?
  6. Help for a “mission critical” project or day-to-day support?
  7. Ongoing support and maintenance from this consulting firm?
  8. A consultant to work with your sensitive intellectual property (IP)?
  9. Training or a knowledge transfer from this consultant?
  10. A particular person for ongoing support

These considerations when hiring an IT consulting firm need to be reviewed to ensure both the success of your project and the success of your relationship.

“Full-Service” Managed IT Service Provider

By using one “full-service” managed services provider you solve your vendor management problems, fix incidents faster, have control in reaching IT system performance goals (including management of “big-box” cloud providers) and gain economies of scale reducing IT operating costs.  Synoptek Managed IT Services include:Synoptek Awards 2 2017

IT Executive Management Services:
Including Virtual CIO, strategic and tactical advisory services, IT budgeting, cost control, IT infrastructure planning, design, implementation, IT Service Management (ITSM), governance, IT policies, business intelligence, and analysis.

End-to-End IT Infrastructure Management:
24×7 infrastructure monitoring and management of all devices, networking, storage, server, backup and recovery, VoIP.

End-User Device Services:
24×7 Help Desk Services, PC, laptop, mobile device management, on-site, dispatch, file sharing services messaging services, unified communications services.

Managed Cloud and Hosting Services:
Public, Private, Hybrid, managed secondary cloud environments AWS, Azure, clustering, physical and virtual configurations, antivirus, firewall, intrusion protection, load balancing, Tier I-IV data center facilities.

IT Expert Technical Services:
Project-based IT professional services, assessment and remediation, architecture design, platform migration and upgrades, business systems planning and integrations.

Applications Support:
Applications Management, managed database administrator services, custom application support and development, O365, Exchange, SQL, Citrix, Cisco support.

Business Continuity and Disaster Recovery Services: 
Disaster Recovery as a Service, disaster recovery planning, design, testing, fail-over solutions to any cloud provider, backup management, message archiving.

IT Security Management Services:
Compliance with HIPAA, PCI, DSS, more, end-point security management, firewall security management, intrusion detection services, intrusion protection services, web security, single sign on, email security, spam, antivirus, malware, 24×7 Security Operations Center.

No more vendor blaming vendor with Synoptek.  Don’t struggle with MSP’s that are too small or “specialized.”  We are a Managed Services Provider with the experience and depth to deliver end-to-end services and take responsibility for your service quality.

When we manage everything, you get IT performance guarantees that have real meaning.

IT Security Services

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services.  Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider 

One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.

IT Services Management, from a CFO Perspective Network Anomaly Detection Services

Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence.  The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.

Cloud Hosting for Financial Services Industry Security Information Event Management (SIEM)

The primary job of the Synoptek SIEM IT Security Service is to act as a “log aggregator” and sort through all of the data and find an event that has possible security implications.

Protect your Applications and Data Files on AWS, Azure

AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.

“IT as a Service” (ITaaS)

IT as a Service (ITaaS) is the new direction that is transforming how businesses consume their IT infrastructure, IT operations, and IT staff.  ITaaS represents a holistic approach to the acquisition, deployment, and operation of IT infrastructure.  Synoptek’s IT as a Service keeps your systems operational and employees productive so that you can focus on the demands of growing your business.  IT staff can now get the projects done moving your business forward.

Our ITaaS provides your business with the highest level of service that is responsive, thorough, and enthusiastic about giving your employees an incredibly positive experience.

Key advantages of using Synoptek IT Managed Services for Atlanta-based businesses:

  • Flexibility, turn up or down services performance levels or file storage space as needed
  • Stability, get monthly reports on your entire IT environmentIT as a Service from Synoptek
  • Service Level Performance metrics, guaranteed
  • Standardization, refined processes, increased efficiency
  • 24×7 support, for most any devices, anywhere
  • Reduction in capital expenses
  • Reduction in training outlays by using our staff and experts
  • Predictable monthly rates for services
  • Management of Office 365, Azure, AWS
  • Management of network services and other vendors
  • Security, compliance, intrusion, detection and protection
  • Eliminate IT staff from performing the day-to-day tasks of maintaining IT infrastructure

Synoptek’s Managed IT Infrastructure Services provide everything your business would need more for a fixed monthly price. Synoptek serves its clients as a trusted advisor offering value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability by creating a predictable and sustainable, cost-effective IT environment.  Many MSP’s operate a break-fix IT business model looking to increase infrastructure spend and labor hours.  With Synoptek, it is now in “both” our interests to keeping your IT infrastructure outage free and performing at its highest levels.

Is IT as a Service (ITaaS) a good fit for your company?

  • Is the growth of your data increasing, and your IT infrastructure not keeping up?
  • Are legacy systems becoming obsolete and harder to maintain?
  • Is it becoming harder to find and retain skilled IT professionals?
  • Is the number of sites, devices, systems and users increasing?
  • When you experience a problem, do you spend most of your time managing other vendors?
  • As everything is expanding, is your ability to manage risk, security and compliance keeping pace?
  • Does finance want to move from a capital to an operating expense model?
  • Is your existing IT infrastructure fragmented and becoming more complex to manage and monitor?
  • Is maintenance more burdensome and licensing, and support contracts becoming problems?

If you accept that your IT infrastructure is critical to your company and that the management of that IT infrastructure is equally important, then you want to establish a relationship with a provider like Synoptek that will be a partner with you and not a faceless vendor who just sells commodity solutions.


Contact us today to find out how Synoptek’s Atlanta Managed IT services will empower your people, processes, and performance.