Services
Platform and Technology Capabilities
Unleash your organization's full potential with our World-Class Managed IT Services. Conquer challenges, seize opportunities, and forge a path to unparalleled success.
Synoptek strives to provide the best managed technology services possible. We recognize that CEOs face several challenges that keep them awake at night, and our mission is to address each of these concerns proactively.
Reducing Risks: We scan your entire environment to identify unknown risks and mitigate them effectively, helping you grow and optimize. By taking care of possible outages, security threats, and data loss instances, we help you focus on higher-value items.
Keeping Up: If you don’t keep up with the pace of change, you are sure to become non-competitive. We ensure that you fully leverage the technology that you’ve invested in while exploiting innovations constantly, so you can drive unrivaled ROI and tangible, measurable business results.
Maintaining Security: As your Managed Services Provider, we guarantee your systems are fortified against potential threats. We ensure you’re adopting the latest security tools and processes to maximize security according to industry best practices.
Evolving and Adapting: We help you keep up with the pace of change, so you can optimize your business, drive growth, and achieve desired results – as cost-effectively as possible.
Supporting Customers: At Synoptek, every single leadership team takes NPS seriously. We design support models to enable responsive and proactive support and deliver the customer service levels you desire. If you want higher levels, we can also deliver that and meet your customization requests.
NPS IN 2023
CSAT IN 2023
Track Leader in Managed Services (Crosslake)
Synoptek handles the complexities and challenges that arise within IT via:
Tailored Solutions: We pride ourselves on providing bespoke solutions that cater to your unique needs, ensuring a perfect fit between your requirements and our capabilities.
Security and Compliance Focus: Our relentless commitment to security, reliability, and compliance ensures your data is protected and handled with utmost care in line with all necessary policies.
Seamless Operations and Support: Our dedicated teams work around the clock to run, update, and manage your systems efficiently, minimizing any backlog of change requests.
Top Talent, Hassle-free Engagement: Acquiring, training, and retaining talented resources is our responsibility, and we bridge any resource gaps seamlessly, so you can focus on your core business.
Flexibility and Cost-effectiveness: We provide technology-agnostic and vendor-lock-in free services, offering you the freedom to switch providers as needed while staying within your budget and timeline constraints.
Scalable Infrastructure: As your business grows and expands, we ensure that your infrastructure scales effortlessly and always remains secure.
Proactive Action: Our proactive approach to monitoring and supporting your systems ranges from deploying advanced tools to conducting regular system health checks - helping you minimize downtime, enhance system reliability, and ensure consistent user experience.
Dedicated Customer Focus: Our relentless, 24/7 emphasis on customer satisfaction allows us to establish a highly responsive and efficient customer support team that actively listens to your needs, tailors solutions, and acts on feedback.
As your Managed IT Services partner, we deliver unparalleled expertise, dedication, and innovation to your organization. As the digital landscape evolves, our team of experts is here to address your concerns and exceed your expectations. Our partnership allows you to lead, while we pioneer.
With different technology tools and systems constantly converging, enterprises need a partner who can manage all these capabilities effectively and single-handedly. As a Managed Services Consulting company, we build teams that are cross-trained across current and emerging technologies. By working together with our clients, we solve their most pressing issues by offering a complete and comprehensive solution.
Whether you're feeling left behind, struggling with system management, or have outgrown your current provider, we analyze gaps, create tailored solutions, and align with your goals for a smoother tech experience. We'll stabilize your tech environment, making IT hassle-free.
After restoring your IT, we focus on risk mitigation. We secure, govern, and integrate your tools and systems, preventing outages and boosting productivity. We enhance system functionality, optimize service delivery, and elevate service levels for improved efficiency.
Your tech investment should empower you. Our top-tier team optimizes your tech, enhancing employee experience, scaling growth, and boosting profitability. We ensure your IT serves your interest and the needs of your organization.
Synoptek, along with the Everest Group, conducted an exhaustive market study to understand the drivers that differentiate Pinnacle companies from other companies.
HIGHER STRATEGIC IMPACT
HIGHER OPERATIONAL IMPACT
HIGHER FINANCIAL IMPACT
REDUCED RISK IMPACT
Our Managed Services engagement begins by assessing your current business state against our standard capability maturity model. We meet you where you are and tailor our services to your needs, while constantly accelerating you to the next level of maturity.
Research firm Forrester evaluated Synoptek's Managed Services for its Total Economic Impact.
REVENUE INCREASE
LABOR EXPENSE REDUCTION
OPERATIONAL EFFICIENCY INCREASE
Proactively monitor and support IT systems, applications, and infrastructure 24/7. Focus on driving the business forward without worrying about day-to-day management. Leverage speed, agility, and simplicity to seamlessly scale and strengthen IT infrastructure cost-effectively.
Transform your organization with unparalleled and continuous support for custom and business applications. Navigate the complex web of applications and enjoy high levels of scalability and security. Meet the unique demands of your business and boost user satisfaction levels.
Foster growth and seize opportunities through strategic cloud planning. Ensure constant alignment of your cloud infrastructure with evolving business and market needs. Achieve and maintain secure, dynamic cloud capabilities and grow with confidence.
Manage the growing volumes of data and unearth critical real-time insights. Unlock the power of structure and organization to propel your business forward. Boost efficiency and effectiveness with streamlined data management processes.
Stay one step ahead of evolving threats with unmatched vigilance and expertise. Strengthen your defenses by leveraging tailored strategies that identify and fill security gaps with precision. Optimize your security posture to ensure comprehensive protection and peace of mind.
Discover the power of innovation to transform your workforce. Establish and maintain a robust, secure, and modern workplace. Ignite passion by embracing cutting-edge approaches that inspire creativity and out-of-the-box thinking.
CFO of a Mental Health and Welfare Agency
As your single trusted Managed Services Provider, we help you leverage technology in a way that maximizes efficiency and minimizes the stress of day-to-day management. Discover the key to overcoming organizational challenges and achieving unparalleled success. Take advantage of SynoptekMANAGE and unlock your organization's true potential.
Get assistance in defining and executing your IT vision
Services that are tailored to your unique needs
Understand current-state IT environment and maximize ROI
Constantly advance to the next level of IT maturity
ITIL-based processes that streamline overall tech management
Reliable, consistent, and quality service levels 24/7
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CEO and President
Customer Experience Management Company