Transportation Industry

Improving IT can enhance the passenger experience

The entire transportation industry is constantly evolving. Societal changes, environmental concerns and economic pressures are driving innovations for every type of carrier. Outdated vehicles and equipment, new government compliance standards and increasing consumer demands are also driving change and innovation.Synoptek Managed Services Case Study

As these demands for change continue, there is one constant, and that is the need for technological improvement. Transportation companies that incorporate new technologies to meet these demands for change and seek better ways to view and manage their businesses will build competitive advantages.

Synoptek managed services provides consulting, cloud hosting, remote infrastructure monitoring and maintenance, backup and disaster recovery, applications management and 24×7 Help Desk service centers are located in three different states.  We have many transportation industry clients and can assist you in designing, supporting and managing your management information systems while at the same time lowering your overall IT costs.

Motor Carriers, Trucking: Motor Carrier Management Information Systems

The focus on Information Technology has never been greater in the Transportation industry. Recent rules from the Federal Motor Carrier Safety Administration, part of the U.S. Department of Transportation, have significantly lowered driver productivity by reducing the number of hour’s commercial motor vehicles can be on the road by creating a new work week hourly cap of 70 hours.Synoptek IT Infrastructure for Transportation Companies

This reduction in road hours for motor freight carriers has resulted in declines in productivity, reported by leading carriers ranging from 2% to as much as 7%. A weak economy coupled with this reduction in productivity is placing significant pressure on small and medium sized motor carriers.

Fuel prices, economic conditions and productivity concerns make it essential for motor carriers to manage every aspect of their business using sophisticated motor carrier management information systems (MCMIS). These MCMIS systems manage vehicle history, load tracking, GPS data, driver records, mobile device connectivity and much more.

However, these sophisticated systems only work when you have a stable, reliable and responsive IT infrastructure.

Managed service providers, like Synoptek, can provide complete IT infrastructure outsourcing services typically saving motor carriers 8% – 29% of their IT costs annually.

Airline Carriers

In the airline industry customer service is king and information technology plays a huge role in communicating with customers before and after a flight, and now even during a flight. There are discussions around RFID tagging of baggage and cargo.

Database management is a key component of an airline IT infrastructure managing flights, security, schedules, online payment technology, frequent flier reward programs, equipment maintenance and even spare parts. The airline industry has a clear understanding of the importance information technology plays in daily business operations.

The Airline IT Trends Survey for 2013, shows airline IT budgets are expected to grow at a majority of airlines as the airline industry continues to rely on information technology applications and is moving quickly to adopt even more types of digital technologies. Synoptek Managed Services serves many airline industry clients and can show you how to improve your IT infrastructure while still reducing overall IT costs by adopting an outsourcing strategy.

Railroad Industry

Information technology is as much a part of today’s railroad industry as railroad tracks. In discussing IT’s role in the railroad industry, Jo-Ann Olsovsky, Vice President of Technology Services and CIO for BNSF Railway Company stated, “It’s all about driving efficiency in the business and leveraging technology to do that.”

Synoptek managed services provides added value to its Railway clients. As a managed service provider for over 20 years we understand the difference in technology that works versus new unproven technologies. In providing IT solutions to the railroad industry, we have lowered data storage costs and provided remote monitoring and management services nationwide.


IT Security Services for Transportation Companies

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services.  Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.
IT Services Management, from a CFO Perspective Network Anomaly Detection Services Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence.  The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.
Cloud Hosting for Financial Services Industry Effectively Managing the Costs of Cyber Security Protection Cyber Security is a rapidly evolving challenge.  Learn how to manage your cyber security risk while using cloud services and at the same time manage your costs. Companies look to us for ongoing guidance, not to sell them tools.  Learn more about the essential protection services you need.
Protect your Applications and Data Files on AWS, Azure AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.

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