IT Asset Management for the Trucking Industry

Truckers and Fleet Managers understand asset management better than most business managers in other industries. Fleet management systems that keep track of untethered trailers, inter modal containers, equipment status, trailer-tractor ratios, and other metrics represent key performance indicators (KPI’s) in the trucking industry. The concept is to keep all of these assets in service and generating revenue. Business components that represent an operating cost or capital cost must generate as much revenue/profit as possible.

As truckers and Fleet Managers manage their business assets to the highest asset utilization possible they are just now seeing the same concept can be applied to Information Technology infrastructure. It is highly unlikely trucking companies would invest $1 million in IT infrastructure management tools, as their business is trucking, and this expenditure would not generate a reasonable return on that investment (ROI).

Based on the important demands made on a trucking IT infrastructure and the loss of productivity for network outages, help desk issues and device problems they still need access to these IT management tools.

By outsourcing IT infrastructure administration and management to Synoptek Managed Services trucking carriers can gain access to over $1 million in advanced hardware and software IT infrastructure management tools. Based on our “shared use” business model, trucking company users would have access to our skilled team of IT professionals trained to use these advanced tools to proactively monitor and manage IT network and hardware resources without making this significant capital investment, only paying for what they needed to use.

What We do for Trucking Companies:

• Manage and monitor desktop computers, servers and networks
• Install and manage servers, workstations and VoIP systems in multi-location environments
• Install and manage firewalls, provide remote device security
• Provide and update virus, spam, and spyware protection
• Install and manage Microsoft Exchange Servers, your email, and provide secure access to email anywhere from any device, including email archiving
• Manage everything while hosting everything in our data centers, or in combination with hosting in your or third party data centers
• Provide 24x7x365 Help Desk services from our Enterprise Operations Centers in three states
• Provide secure data backup and disaster recovery
• Provide mobile device management

Benefits for Trucking Companies:

• Gain secure access to critical information from any device
• Improve performance and security of motor carrier information systems and applications
• Decrease exposure to government compliance record keeping violations
• Gain performance increases through an efficient IT architecture
• Quick scalability for backups and data storage
• Get real-time US based 24×7 support to address issues whenever needed
• Reduce capital expenditures and get a fixed IT services budget