Top 15 Reasons to Consider IT Outsourcing

May 6, 2021 - by Synoptek

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As the day-to-day management of complex IT systems gets increasingly hard, compelling organizations to spend substantial amount of time, money, and energy away from their core business purpose, engaging an external IT team to manage information technology functions is a great way to enhance efficiency. Since IT Outsourcing typically consists of all facets of digital transformation, information technology and IT infrastructure, whether an organization needs cloud, business applications, or product development support, it can unlock its fullest potential with the help, support, and guidance of an outsourcing partner.

No matter your organization’s size, your IT infrastructure is only as good as the managed service partnerships you forge. Download our asset to learn more.

Top 15 Reasons Why You Should Choose IT Outsourcing

Organizations that single-handedly manage their IT ecosystem realize the enormity of aligning their organization processes with their in-house capabilities and talent. They also realize that in the effort to do so, they experience unrealistic spend. Outsourcing part, or all, of the IT infrastructure and its operation can drive business results at the speed and cost they want.

Here are top 15 reasons why you should choose IT Outsourcing:

1. Optimized Cost

When you outsource IT, you allow expert professionals to efficiently manage the complexities of your IT ecosystem – at reduced operational costs and expenditures. You can cut down on the costs of hiring a talented team, training them, investing in tools, as well as deploying resources for complex IT management.

2. Core Business Focus

IT Outsourcing can allow qualified employees to avoid spending time or money on IT tasks and focus all their energy on core business objectives and priorities. They can concentrate on core activities – without unnecessary distractions – while allowing the IT partner to make the best decisions about IT development roadmaps.

3. Wide-ranging Expertise

IT Outsourcing enables organizations to access a large pool of qualified resources with wide-ranging expertise and proficiency. These highly qualified and trained personnel, who are best in their respective fields, can ensure high-quality IT management while guaranteeing the highest service levels.

4. IT Risk Management

With an IT Outsourcing partner in tow, you can also easily mitigate risks for projects – especially in situations where internal resources do not have the skills or time to carry out IT risk management. A qualified partner can help in keeping pace with changes in the regulatory landscape, economic conditions, and technology market, and take necessary and timely steps to mitigate risks.

5. Efficient IT Infrastructure Implementation

Given the far-reaching impact of failed IT implementations, having an IT outsourcing partner can ensure efficient and successful deployment of IT systems and solution. Since partners bring with them years of substantial experience in implementing similar systems, the result is a quick and cost-efficient implementation along with timely maintenance and upgrades.

6. Additional Expertise

An IT outsourcing partner can also provide much-needed expertise for projects that are temporary or where skill sets are not internally employed. Instead of hiring an entire team for a one-time project, IT Outsourcing can provide additional expertise needed to bring critical products to quick closure.

7. IT Management Tools and Platforms

Since management of IT systems is their core responsibility, IT outsourcing partners also bring with them exceptional knowledge of the latest and most appropriate IT management tools and platforms. They can more easily detect operational issues and apply best practice knowledge to mitigate risks and ensure you get maximum ROI from your IT investments.

8. End-User Help Desk

Service Desks are an integral component of any IT outsourcing, allowing you to boost end-user experience and satisfaction. With an IT outsourcing partner, you can ensure better management and tracking of incidents, rapidly respond to queries and concerns by accessing an updated knowledge base, and enjoy more flexibility via modern self-service capabilities.

9. Around-the-Clock Support

IT Outsourcing can also set the foundation for around-the-clock support, which most in-house IT teams fail to provide. You can receive 24×7 critical IT support with industry-standard SLA and KPIs – without the capital budget expenditures from a qualified and experienced IT partner that is invested in your company.

10. IT Infrastructure Performance

IT Outsourcing can also aid in improving the performance of your IT infrastructure. By using modern monitoring tools, your outsourcing partner can more easily detect red flags in terms of system downtime, performance, or possible attempts of a breach and take action to ensure your systems are performing to their best ability.

11. Compliance Management

If you are part of an industry where you need to keep up with the constantly evolving compliance landscape, IT Outsourcing can ensure you meet all compliance criteria – in time and within budget. Skilled professionals, who are trained in the latest local and global requirements, can help in standardizing compliance processes, reducing the frequency of risks while ensuring you always meet compliance criteria – whether HIPAA, PCI DSS or GDPR.

12. Security as a Service

As security breaches get increasingly sophisticated, IT Outsourcing can allow you to leverage Security as a Service and improve overall IT as well as end-user security. Through integration of the most applicable security services with your IT infrastructure, your partner can pave the way for faster, and more proactive threat response, allowing you to anticipate and thwart security incidents in time.

13. Proactive Support

An IT Outsourcing partner can also provide proactive support through constant monitoring of your IT infrastructure and systems. Such monitoring can unearth insight into key issues while enabling them to take steps to prevent outages on networks, servers, and databases, and improving the long-term performance of your IT infrastructure.

14. Scalability

Another compelling reason to choose IT Outsourcing is because of the scalability a partner can provide. When the need arises, an outsourcing partner can provide extra resources to expand capability – without having to increase overhead strain like hiring new staff or investing in more office equipment. A partner can easily realize economies of scale and deliver significant cost savings while empowering you to meet peaks and troughs in demand.

15. Transparent and Predictable Cost

Lastly, with IT Outsourcing, you never have to worry about your IT costs spiraling and getting out of hand. Since most IT partners today operate via a service-based, pay-as-you-go model, you only need to pay for the services you use and be assured of fixed monthly pricing – with customized agreements and no shocking surprises.

The Health of Your IT Directly Impacts the Health of Your Business

As technology becomes an indispensable part of every business, it is safe to say that the health of your IT directly impacts the health of your business: the more reliable, scalable, and flexible your IT infrastructure is, the more likely it is for you to achieve your business goals and meet customer expectations. Although it is advisable to outsource all of your IT tasks to a Managed Service Provider, you can also choose to outsource just a handful of key services.

The best way to look at what IT tasks should be outsourced is to relate IT staff efforts and costs to business goals. For example, if your business generates several hundred Help Desk tickets monthly, outsourcing this aspect of your business can eliminate the need for recruiting new staff, building the  IT service management capability from scratch, and investing in support tools to address this workload. No matter what area of your IT you choose to outsource, remember that outsourcing will free up IT staff to focus on the projects and goals that drive your business forward, lowering the cost and complexity of managing complex IT systems, while providing unmatched service levels to internal and external users.

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