Blog: Infrastructure Performance

Your Complete Guide to IT Infrastructure Management

October 10, 2022 - by Synoptek

For any organization today, the rapid pace of IT adoption creates unique and critical business challenges. Since any system that is implemented needs to be managed and monitored throughout its lifecycle, there is a pressing need for organizations to enable continuous management of the underlying IT infrastructure.

IT Infrastructure Management helps organizations strengthen their business technology infrastructure. Through the regular design and deployment of IT policies and processes, IT Infrastructure Management ensures the continuous administration of IT equipment, data, human resources, and external vendors needed to ensure that IT operations run smoothly and efficiently. Read on as we walk you through all the importance, benefits, challenges, and opportunities of effective IT Infrastructure Management.

Why IT Infrastructure Management is Important

The buzz around digital transformation has caused every organization, big and small, to invest in the latest technology innovations to drive their business towards success. While implementing technology is a big and critical step in any transformation journey, performance issues or system downtime can lead to a huge loss in productivity – and in turn, affect revenues. Companies that do not invest in infrastructure management tend to put their business reputation at risk while also being extremely vulnerable to security breaches.

If you want to achieve sustained returns from modern tech systems, you need to ensure they are effectively managed and monitored 24/7. This has brought IT Infrastructure Management into the spotlight, as it empowers organizations with the capabilities to monitor and support existing and new tech systems, applications, and infrastructure 24/7. The right approach to IT Infrastructure Management allows for the consistent and efficient management of the hardware, software, and other systems that are necessary for delivering IT services by service level agreements.

The Top Benefits of IT Infrastructure Management

Serving as the true backbone of any business, IT Infrastructure Management provides the structure and control for functions responsible for diverse technical operations across physical and virtual environments – including hardware, software, and networking. IT Infrastructure Management enables organizations to:

  • Operate existing and new technology systems in the most effective and efficient manner
  • Effectively manage the asset lifecycle, right from procurement to licensing, deployment, implementation, integration, support, and retirement
  • Avoid outages, minimize downtime, and ensure business productivity is consistent around the clock
  • Focus on strategic priorities to drive their business forward and not worry about the day-to-day management of complex IT systems that keep their business running
  • Monitor endpoints, devices, systems, and networks and proactively detect or prevent breaches, attacks, or hacking attempts
  • Carry out regular and periodic updates for all IT systems and tools and ensure they are updated with the latest hotfixes and patches
  • Get detailed insight into performance metrics of IT systems and take steps to improve availability and uptime
  • Ensure high levels of employee productivity, which eventually translates into better customer satisfaction

Common IT Infrastructure Management Hurdles

IT Infrastructure Management, although critical to the overall functioning and success of any business, is not without challenges. Let’s look at some common hurdles that organizations face:

1. Lack of the Right Tools

For enterprises not in the business of IT, choosing the right tools for 24/7 infra monitoring can be taxing. Since different types of IT systems need different kinds of monitoring and maintenance using various tools, the lack of the right tools can wreak havoc on the outcomes of IT Infrastructure Management.

2. Inadequate Budget

IT Infrastructure Management using on-premises tools and traditional approaches can be a costly affair, requiring organizations to make massive investments in purchasing tools, hiring resources, training and retaining them, and more. An inadequate budget often compels businesses to resort to using insecure tools to manage and monitor their critical IT systems – which puts the entire business at risk.

3. Limited Knowledge

Organizations that are too busy driving their business to success often lack the knowledge needed to operate and manage their technology systems. Since IT Infrastructure Management is a complex undertaking, limited know-how in strategy planning, monitoring, IT Service Management, cloud support, etc. can make day-to-day management a Herculean task.

Streamline Your IT Infrastructure Management

If you want to enable robust IT Infrastructure Management, you need to opt for Managed Infrastructure Services to overcome many challenges in scaling and managing information technology infrastructure while also reducing costs. A Managed Infrastructure Services Provider can deliver the perfect blend of speed, agility, and simplicity. Partnering with a Managed Infrastructure Services Provider can enable you to leverage end-to-end IT Support Services, so you can focus on driving your business to success – and not worry about managing complex IT systems or dealing with dozens of vendors. A partner will also help ensure that the overall IT Infrastructure Management is closely aligned with your corporate operations, strategies, and goals.

Offering multipurpose functionality to support homogeneous or heterogeneous business environments, Managed Infrastructure Services can enable effective tech lifecycle management, optimize capacity, troubleshoot systems, ensure security, and provide around-the-clock support, so you can keep your IT infrastructure up-to-date and aligned with the latest trends and business requirements.

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