Blog: ERP

Dynamics 365 Automated Testing: 3 Myths Debunked

August 10, 2021 - by Synoptek

The pace at which organizations implement Dynamics 365 to get a holistic view of their business and improve efficiency is staggering. But despite the benefits Dynamics 365 offers to businesses, not all implementations come through successfully. Automated testing can enable organizations to get the most out of their Dynamics 365 investment. However, the several myths surrounding it make adoption a real challenge. Read on to learn why there is a pressing need for Dynamics 365 automated testing, as well as the truth behind the many myths.

The Need for Dynamics 365 Automated Testing

Dynamics 365 implementation requires millions of dollars in investments as well as substantial planning, yet many organizations do not know how to approach the implementation process correctly. Implementations fail due to:

  • A total lack of risk assessment
  • Strong focus on reducing implementation expenditures
  • Insufficient planning
  • Poor integrations
  • Excessive modifications and customizations
  • Unsuccessful upgrades
  • Poor assessment of add-ons and third-party products

Dynamics QA via automated testing can enable organizations to transition to a complex ERP like Dynamics 365 and leverage its capabilities to the fullest. Cross-platform automated testing can ensure optimum results and ROI from your Dynamics investment, increase the success of your Dynamics 365 deployment, and safeguard your core business processes from future failures. Using tools like RSAT that are tightly integrated with Microsoft Azure DevOps, organizations can streamline the test execution, reporting, and investigation process. They can also record business tasks and then convert them into a suite of automated tests – without having to write a single line of code.

Dismissing Popular D365 Automated Testing Myths

Irrespective of the reason for a failed implementation, carrying out Dynamics QA via automated testing is a great way to ensure the Dynamics solution is deployed and operates correctly. But the many myths around automated testing make it difficult for organizations to leverage the benefits of the platform to the maximum. Here are the top 3 Dynamics 365 automated testing myths debunked:

Myth #1: A modern platform like Dynamics 365 doesn’t need testing

Organizations who believe that a modern platform like Dynamics 365 doesn’t need testing do not realize that it’s not the platform that needs testing, but the deployment that does! There is no doubt about the fact that Dynamics 365, as a solution, delivers unmatched security, availability, and scalability features, however, ensuring you can make the most of these capabilities is what automated testing enables. It allows teams to record business tasks and convert them into a suite of automated tests – with little or no programming – thus significantly reducing the time and cost of user acceptance testing.

Myth #2: Automated testing is only needed during the implementation phase

Another popular myth that comes with automated testing is that it is needed only when the Dynamics 365 solution is being implemented. Although it is true that automated testing is an indispensable part of the implementation process, given how convoluted the platform is, carrying out continuous testing throughout the Dynamics 365 lifecycle is a great way to ensure custom code is applied correctly, issues are handled in time, updates are implemented properly, and the solution continues to deliver value from beginning to end.

Myth #3: Dynamics 365 automated testing is too expensive and time-consuming

There is also the common fear that Dynamics 365 automated testing can lead to increased expenses as it must be carried out by skilled and proficient expert resources. But this is far from the truth. Automated testing tools like RSAT are extremely easy to use and provide a bunch of user-friendly features that make it extremely easy for functional power users to enable faster test case creation. All they must do is record business tasks by using the Task recorder and then convert the recordings into a suite of automated tests, without having to write a single line of code.

Maximize Your Investment with Dynamics 365 Automated Testing

Whether you want to implement the latest Microsoft update, apply custom code to your Dynamics 365 deployment, or make configuration changes to your production environment, automated testing using tools like RSAT can help in significantly improving the quality of UAT while also reducing costs and time. Fully integrated with Azure DevOps for test execution, reporting, and investigation, RSAT helps organizations run and maintain test cases, validate expected values, as well as troubleshoot issues with great efficiency. Make sure to understand the truth behind the different myths and study the tool in detail to boost your automated testing results and maximize value from your Dynamics 365 investment.

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