Synoptek is a Market Leader in Managed Technology Services
Synoptek strives to provide the best AI-driven managed technology services possible. We recognize that CEOs face several challenges that keep them awake at night, and our mission is to address each of these concerns proactively.
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Reducing Risks: We scan your entire environment to identify and mitigate unknown risks and enable precision in operations with predictive maintenance, helping you grow and optimize. By taking care of possible outages, security threats, and data loss instances, we help you focus on higher-value items.
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Keeping Up: If you don’t keep up with the pace of change, you will become non-competitive. Using the power of AI in Managed Services, we enable strategic decision-making and ensure that you fully leverage the technology you’ve invested. We also help you exploit innovations to drive unrivaled ROI and tangible, measurable business results.
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Maintaining Security: As your Managed Services Provider, we guarantee your systems are fortified against potential threats. We ensure you adopt the latest security tools and processes and enable intelligent resource allocation to maximize security according to industry best practices.
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Evolving and Adapting: We help you keep up with the pace of change, so you can optimize your business, drive growth, and achieve desired results – as cost-effectively as possible.
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Supporting Customers: At Synoptek, every single leadership team takes NPS seriously. We design support models and elevate customer interactions through Artificial Intelligence (AI), enhancing human-agent collaboration while delivering the customer service levels you desire.
50
NPS IN 2024
4.91/5
CSAT IN 2024
93 Score
Track Leader in
Managed Services
(Crosslake)
Our Managed IT Services Expertise
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Tailored Solutions
We pride ourselves on providing bespoke, AI-powered solutions that cater to your unique needs, ensuring a perfect fit between your requirements and our capabilities.
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Security and Compliance Focus
Our relentless commitment to security, reliability, and compliance ensures your data is protected and handled with utmost care in line with all necessary policies.
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Seamless Operations and Support
Our dedicated teams leverage AI capabilities to run, update, and manage your systems efficiently, minimizing any backlog of change requests.
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Top Talent, Hassle-free Engagement
We are responsible for acquiring, training, and retaining talented resources. We bridge any resource gaps seamlessly through dynamic resource allocation so you can focus on your core business.
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Flexibility and Cost-effectiveness
We provide technology-agnostic and vendor-lock-in free services, offering you the freedom to switch providers as needed while staying within your budget and timeline constraints.
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Scalable Infrastructure
As your business grows and expands, we enable strategic decision-making with data-driven insights to ensure that your infrastructure scales effortlessly and always remains secure.
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Proactive Action
Our AI-enabled proactive approach to monitoring and supporting your systems includes deploying advanced tools and conducting regular system health checks. This helps you minimize downtime, enhance system reliability, and ensure consistent user experience.
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Dedicated Customer Focus
Our relentless, 24/7 emphasis on customer satisfaction allows us to establish a highly responsive and efficient customer support team that actively listens to your needs, tailors solutions, and acts on feedback.
As your Managed IT Services partner, we deliver unparalleled expertise, dedication, and innovation to your organization. As the digital landscape evolves with AI at its core, our team of experts is here to address your concerns and exceed your expectations. Our partnership allows you to lead, while we pioneer.
Empowering World-Class Managed Service Operations
With different technology tools and systems constantly converging, enterprises need a partner who can manage all these capabilities effectively and single-handedly. Using AI in Managed Services, we build cross-trained teams across current and emerging technologies. By working together with our clients, we solve their most pressing issues by offering a complete and comprehensive solution.
STABILIZE
Whether you're feeling left behind, struggling with system management, or have outgrown your current provider, we analyze gaps, create tailored solutions, and align with your goals for a smoother tech experience. We'll stabilize your tech environment, making IT hassle-free.
SECURE
After restoring your IT, we focus on risk mitigation. We secure, govern, and integrate your tools and systems, preventing outages and boosting productivity. We enhance system functionality, optimize service delivery, and elevate service levels for improved efficiency.
OPERATIONALIZE
Your tech investment should empower you. Our top-tier team optimizes your tech, enhancing employee experience, scaling growth, and boosting profitability. We ensure your IT serves your interest and the needs of your organization.
TECHNOLOGY AS A STRATEGIC DIFFERENTIATOR IN AN ORGANIZATION’S GROWTH
Synoptek, along with the Everest Group, conducted an exhaustive market study to understand the drivers that differentiate Pinnacle companies from other companies.
Read the White PaperEngage with Synoptek to achieve:
1.3X
HIGHER STRATEGIC IMPACT
1.9X
HIGHER OPERATIONAL IMPACT
3.3X
HIGHER FINANCIAL IMPACT
1.4X
REDUCED RISK IMPACT
SynoptekMANAGE, here’s how we do IT
Our AI-enabled Managed Services engagement begins by assessing your current business state against our standard capability maturity model. We meet you where you are and tailor our services to your needs, while constantly accelerating you to the next level of maturity.
UTILIZE SynoptekMANAGE TO ACHIEVE 188% ROI
Research firm Forrester evaluated Synoptek's Managed Services for its Total Economic Impact.
GET THE FULL REPORT$3M
REVENUE INCREASE
$1.5M
LABOR EXPENSE REDUCTION
$1.6M
OPERATIONAL EFFICIENCY INCREASE
High-quality Managed IT Services Delivered
Retained CIO & CTO Services
Have senior-level resources function as C-suite executives to define, execute, and align your IT strategy with business goals. Leverage 24/7 advisory, leadership, and management expertise to navigate your complex IT environments. Create a clear IT roadmap for success.
IT Infrastructure Managed Services
Proactively monitor and support IT systems, applications, and infrastructure 24/7. Focus on driving the business forward without worrying about day-to-day management. Leverage speed, agility, and simplicity to seamlessly scale and strengthen IT infrastructure cost-effectively.
APPLICATION MANAGEMENT SERVICES
Transform your organization with unparalleled and continuous support for custom and business applications. Navigate the complex web of applications and enjoy high levels of scalability and security. Meet the unique demands of your business.
Cloud Managed Services
Foster growth and seize opportunities through strategic cloud planning. Ensure constant alignment of your cloud infrastructure with evolving business and market needs. Achieve and maintain secure, dynamic cloud capabilities and grow with confidence.
DATA MANAGED SERVICES
Manage the growing volumes of data and unearth critical real-time insights. Unlock the power of structure and organization to propel your business forward. Boost efficiency and effectiveness with streamlined data management processes.
CYBERSECURITY MANAGED SERVICES
Stay one step ahead of evolving threats with unmatched vigilance and expertise. Strengthen your defenses by leveraging tailored strategies that identify and fill security gaps with precision. Optimize your security posture to ensure comprehensive protection and peace of mind.
Workforce Productivity Managed Services
Discover the power of innovation to transform your workforce. Establish and maintain a robust, secure, and modern workplace. Ignite passion by embracing cutting-edge approaches that inspire creativity and out-of-the-box thinking.
Partnering with Synoptek has strategically empowered us to concentrate on our core business, alleviating the complexities of managing an in-house IT department. Synoptek has consistently exceeded our customer satisfaction KPIs by providing 24/7 helpdesk and security services to our employees worldwide. As stewards of a multi-billion-dollar portfolio comprising Airbus and Boeing jets operated globally, our collaboration with Synoptek has reinforced our operational focus and enhanced our ability to deliver exceptional value in the fiercely competitive aircraft leasing industry.”
- CIO of a premier global full-service aircraft lessor
Your Growth is Our Value Proposition
As your single trusted Managed Services Provider, we help you leverage emerging technologies like Generative AI in a way that maximizes efficiency and minimizes the stress of day-to-day management. Discover the key to overcoming organizational challenges and achieving unparalleled success. Take advantage of SynoptekMANAGE and unlock your organization's true potential.
Advisory-led
Get assistance in defining and executing your IT vision
Customer-experience driven
Services that are tailored to your unique needs
Assessment-focused
Understand current-state IT environment and maximize ROI
Transformative
Constantly advance to the next level of IT maturity
Framework-enabled
ITIL-based processes that streamline overall tech management
Global delivery
Reliable, consistent, and quality service levels 24/7
Discover the transformative power of SynoptekMANAGE and revolutionize the way you manage and evolve your portfolio. Embrace the possibilities and elevate your business to new heights with our AI-enabled managed services.
CONTACT US TODAYFeatured Insights
On-Demand Webinar
Strategic IT Spending: How to Achieve Cost Savings and Service Level Excellence
Blog
The Evolution of IT Support Services: How MSPs Are Changing the Game
White Paper
Everything You Need to Know About Managed IT Services – A Comprehensive Guide
