Customer Relationship Management Services

Effectively track and manage the customer journey, improve overall customer experience, and boost engagement across all touch points.

CRM Consulting, Implementation, and Support Services for Redefined Customer Experiences

Synoptek offers an array of customer experience CRM consulting services that help you track and manage customers across channels with ease. With our guidance, you can get end-to-end visibility into customers and effectively identify leads as well as contact and engage with them.

Our range of CRM services – from CRM consulting to implementation – help you unearth insight into customer needs and preferences while also providing your teams with relevant information, so you can personalize communication and deliver consistent experiences – thus improving customer satisfaction, loyalty, and retention.

Why Partner with Synoptek

Our suite of CRM services can help your sales teams attract and win new clients – while retaining those you already have. With our CRM consulting and implementation services, your sales teams can have access to all the data they need to generate leads and close deals, while getting full visibility into the sales pipeline.

Certified CRM resource pool

Full-spectrum of CRM services

Best-of-breed solution expertise

Global delivery model

Tailored and customized solution portfolio

Partnerships with leading CRM vendors

Our CRM Solutions

  • Microsoft Dynamics CRM: Synoptek provides dedicated Dynamics CRM Consulting, Implementation, and Support services to help your sales team organize, automate, and synchronize business processes, improve customer experiences, and boost revenues.
  • Salesforce CRM: Synoptek’s Salesforce CRM capabilities help you turn into innovative, customer-centric organizations, so you meet your sales objectives and the evolving needs of your customers with greater ease and efficiency.

Customers Speak...

customer speak

Synoptek successfully implemented Dynamics CRM, putting all our customer-facing activities into a single solution. If you want someone who takes your success as seriously as you do, and in a cost-effective manner, Synoptek can be your trusted partner.”

Dave Hofmeister, CIO

CHAMPION WINDOWS

Expert Insight

customer speak
6 Benefits of a Cloud-Based CRM
By Payal Vyas

When you’re closing deals and offering unmatched customer experiences, a modern enterprise CRM that gathers all aspects of customer information in a single place is key. Modern CRMs come in a variety of packages, with a multitude of services and capabilities that offer benefits to businesses of all shapes and sizes. A cloud-based CRM offers a number of functionalities needed to remain competitive with the latest features and technology.

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