Platform and Technology Capabilities
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Technology as a Driver in CX Transformation and Business Growth
Effectively track and manage the customer journey, improve overall customer experience, and boost engagement across all touch points.
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Synoptek offers an array of customer experience CRM consulting services that help you track and manage customers across channels with ease. With our guidance, you can get end-to-end visibility into customers and effectively identify leads as well as contact and engage with them.
Our range of CRM services – from CRM consulting to implementation – help you unearth insight into customer needs and preferences while also providing your teams with relevant information, so you can personalize communication and deliver consistent experiences – thus improving customer satisfaction, loyalty, and retention.
Our suite of CRM services can help your sales teams attract and win new clients – while retaining those you already have. With our CRM consulting and implementation services, your sales teams can have access to all the data they need to generate leads and close deals, while getting full visibility into the sales pipeline.
Certified CRM resource pool
Full-spectrum of CRM services
Best-of-breed solution expertise
Global delivery model
Tailored and customized solution portfolio
Partnerships with leading CRM vendors
OUR BUSINESS APPLICATIONS SERVICES
"Synoptek successfully implemented Dynamics CRM, putting all our customer-facing activities into a single solution. If you want someone who takes your success as seriously as you do, and in a cost-effective manner, Synoptek can be your trusted partner.”
Dave Hofmeister - Vice President of Information Technology
CHAMPION WINDOWS AND HOME EXTERIORS
When you’re closing deals and offering unmatched customer experiences, a modern enterprise CRM that gathers all aspects of customer information in a single place is key. Modern CRMs come in a variety of packages, with a multitude of services and capabilities that offer benefits to businesses of all shapes and sizes. A cloud-based CRM offers a number of functionalities needed to remain competitive with the latest features and technology.
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