October 28, 2025 - by Synoptek
The global ERP software market is expanding at an unprecedented pace, projected to reach $123.41 billion by 2030, growing at a CAGR of 11.7%. This surge reflects the increasing demand for data-driven decision-making and streamlined operations across industries. As organizations modernize, many are turning to the Microsoft Dynamics 365 ERP to unify business processes and improve performance across departments.
Yet, even after a successful Dynamics 365 deployment, challenges persist – from low adoption and rising management costs to security vulnerabilities and user experience gaps. To overcome these hurdles and truly maximize your Dynamics investment, leveraging managed technology services can make all the difference.
Read on to discover five ways to ensure you get the most value from your Dynamics managed services partnership.
Why Businesses Need Microsoft Dynamics 365 ERP Managed Services
The pace of technological change is relentless. With AI copilots transforming workflows and data integration expanding across cloud ecosystems, managing Microsoft Dynamics 365 ERP is now a strategic capability. Skilled IT managed service providers help you stay ahead of this evolution. They ensure your system is secure, high-performing, and constantly improving.
Partnering with the right IT managed service provider helps businesses:
- Get proactive, AI-assisted monitoring and support that minimizes downtime and improves user productivity.
- Adhere to industry-standard SLAs and response times and ensure the Microsoft Dynamics 365 ERP operates to its maximum potential.
- Ensure the user experience is seamless and that UI/UX concerns are addressed most efficiently.
- Detect and resolve security issues in time and ensure business and customer data is always protected.
- Have a single point of contact to reach if anything goes wrong with any of the Microsoft Dynamics products.
ERP Managed Technology Services: Tips and Best Practices to Keep in Mind
An IT managed service provider can assist in supporting every aspect of running and optimizing your Microsoft Dynamics 365 ERP ecosystem. Here are some tips and tricks to keep in mind while opting for ERP Managed Technology Services to maximize the benefits of your chosen Microsoft Dynamics solutions:
1. Be clear about what you need
IT managed service providers today offer a range of support plans to manage and monitor complex Dynamics ecosystems. Before engaging with a partner, it is essential to be clear about your needs. Sit down with your team and specify engagement requirements. Right from the number of hours of support you need, the SLAs you want, and the availability metrics you want to stick to. Also, determine if you need onsite or remote support, a 24/7 helpdesk, and a dedicated customer success manager.
2. Involve the right people
When you decide to invest in Dynamics 365 Managed Technology Services, it is essential to have everyone on the team aligned, from technical experts who overlook your IT department to CTOs who craft your technology strategy and CFOs who make critical budget decisions. You must also include your frontline staff to get a hands-on perspective on what aspects of the Microsoft Dynamics 365 ERP platform require support.
3. Engage with the right experts
Partnering with the right experts is crucial to maximizing ROI from your Microsoft Dynamics 365 ERP investment. Whether you need ongoing monitoring, want to uncover cost savings, or enhance user experience, engaging with a qualified partner can deliver the support you need to ensure your Dynamics 365 application is always running smoothly. When searching for the right provider, evaluate them on various capabilities, including past projects, cloud and domain expertise, certified resources, service delivery metrics, uptime SLAs, and pricing models.
4. Focus on quality, not cost
When it comes to opting for Dynamics 365 managed technology services, it is easy to favor cost over quality. Getting everything under the sun while still having enough to spend on other projects is a natural occurrence. However, opting for a cheaper service can actually cost you more in the long run. Since Dynamics 365 Managed Services goes hand in hand with data management, cybersecurity, and user experience, it is important to identify deals that are “too good to be true.” Managed Services might seem like a substantial investment for your company, but it is money well spent.
5. Scale together
If you’re looking for a Dynamics MSP, it is evident that your business is growing and needs assistance. Choose a partner that can grow and scale with you as your business grows. Ensure they have the necessary tools and expertise to mature rapidly and ensure productivity – without compromising on the quality of the services provided.
Maximize Microsoft Dynamics 365 ERP Value with Managed Services
Investing in Dynamics 365 is a great way to run your business. But maximizing returns doesn’t just stop at a successful deployment. To unlock its full potential, businesses must continuously refine performance, usability, and security through managed technology services that embrace AI, automation, and analytics.
A skilled IT managed service provider can offer a rich suite of Dynamics 365 managed services, opening doors to a range of benefits that can help you operate your Microsoft Dynamics 365 ERP platform more efficiently.
Engage with a provider today and take business performance to the next level!
