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Home / Offerings / Business Infrastructure and Systems Solutions / Cybersecurity / Managed Detection and Response (MDR) Services
Disruption of business operations is a constant worry when CISOs are always competing against the growing threat landscape to ensure the confidentiality, integrity, and availability of their enterprise’s IT infrastructure and corporate data.
Synoptek’s MDR services is an all-in-one comprehensive service package tailormade to provide an organization with hassle-free security coverage as well as enable mission-critical initiatives such as digital transformation, identification of actionable security alerts, and timely response to security threats without sacrificing their business requirements in the process.
The single-source approach from Synoptek enables timely security response from the same team that is context-aware of the client’s technology, IT, and critical-path business operations – and this feature makes the service more effective than any other similar service in the market.
All incidents manually reviewed by SOC analysts daily
Visibility from various threat intelligence data sources cross-correlated with hundreds of organizations every day
Single service-level objective for IT availability and security
24×7 SME availability for specific remediations and recommendations
A single partner for Managed IT, cloud, data protection, and cyber defense
Beyond “guidance only.” Synoptek acts on your behalf to contain a threat
Our Cybersecurity Services
A single-source for technology and security advisory
Proactive guidance and expertise from technical and business experts
Risk elimination at a fraction of the in-house cost
We work with health insurance plans and have member data that we need to protect. We cannot afford any kind of data breach or system downtime, for which we completely rely on Synoptek infrastructure.”
A US-based Leading Healthcare Company
Competing MSSP solutions offer levels of service that don’t match your in-house or MSP’s SLA’s. Your weakest link is the least responsive SLA.
While other offerings provide 24x7 monitoring and guidance, they leave all the work to contain and mitigate in your hands.
Others cut corners by only reacting to high and severe threats while Synoptek investigates all alerts.
Others don’t make guarantees, Synoptek publishes a Service Level Guarantee for IT availability, and an identical Service Level Objective that covers both IT availability and security response. We understand that ensuring security defensibility also means ensuring that IT services keeps the business running.
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