By outsourcing IT support, your organization will be able to add valuable time and resources back into your day-to-day routines. From lowered costs to expert support, IT outsourcing services can be a great option for businesses who rely on hardware, software, computer networks, or Cloud-based data storage on a daily basis
Here at Synoptek, our IT Outsourcing services package is built on a .process of understanding your business and IT needs. By getting to know your greatest needs, we’re able to develop an overall IT strategy that maximizes productivity and reduces business disruptions.
Let’s take a closer look at the top 10 benefits of outsourcing IT support and why you should consider it:
1. State of the Art Technology
Synoptek’s IT Outsourcing services gives you access to the newest industry-leading technology. Acquiring and learning recent technology can pose a problem for small to mid-sized businesses because it is time-consuming and expensive. Outsourcing is the best solution to this challenge because providers like us are constantly able to implement the latest technology in order to give your business an edge over the competition.
2. Lower Cost
Your business can save money on both the expensive equipment and labor required of an IT departmentt. The cost of servers, computers, and telecommunications equipment adds up quickly, but routine maintenance and upgrades should not be left out when calculating your IT budget.
In addition to equipment expenses, you must also pay salaries for in-house IT staff and invest in employee training. If those employees leave the company, then have the hassle of replacing those workers and paying to train new hires. Our outsourcing option cuts down overhead spend and greatly reduces your labor costs.
3. Senior Level Talent
When choosing to outsource with Synoptek, you are acquiring IT professionals that meet the right qualifications and have all the certifications to perform their jobs at an industry-leading level. Our employees participate in ongoing training to stay up to speed on technological advancements. This ensures that your company gets the best possible service and always has technicians on hand to fix any problems that may arise.
4. Top-Notch Security
As a business executive, it is your responsibility to keep your company’s and customer’s sensitive information out of the wrong hands. An in-house IT department without adequate cybersecurity resources and training puts you at risk of becoming the next victim of attack. Whether it’s securing applications, performing vulnerability assessments, setting access controls, or installing physical security, you can have peace of mind knowing that your confidential information won’t get leaked.
5. Save Time
By choosing to outsource with Synoptek, you won’t have to waste time managing an IT department and you won’t spend valuable time trying to learn the complex world of IT. Synoptek professionals handle all of your IT tasks and reduce your employee’s overall workload.
6. Faster Problem Resolution
Our operations teams provide ongoing support for your IT systems with a 24×7 Help Desk. We offer a highly trained service desk that provides live customer service anytime you call. Synoptek can solve your issues wherever you are through our remote services team, or through a visit by our on-site engineers.
7. Proactive Management of Your Technology
We constantly adapt to the evolving world of IT, and are quick to implement new technologies that can help your business succeed. The Synoptek team is risk-averse and provides risk mitigation services which keep you informed at all times. We let you know if your systems run the risk of failure, and we make recommendations to remove those risks.
8. Exceptional Technology Service and Support
We have made solid investments in our processes and in the tools and infrastructure required to provide a completely scalable IT solution for your business. We have invested over $250,000 in automated administration and monitoring tools to ensure we manage your IT systems in the most proactive manner. Synoptek has also invested in the best support and professionals that will help you on a daily basis. Our seasoned senior IT executives work with you to align our technology with your business objectives.
9. Completely Scalable
Synoptek provides your business with an IT strategy that positions your business for emerging opportunities and future sustainability. We introduce you to the technology you need to achieve your goals. We grow your systems as your business grows, so you don’t have to worry about reduced service levels or downtime.
10. Focus On Running Your Business
Finally, one of the best benefits of outsourcing IT support is that you’re able to spend more time on your core business needs. By choosing Synoptek to manage your technology and IT, you can concentrate on all other areas of your business. Better serve your customers, improve your efficiency, and do whatever else it takes to get ahead of your competition. We give you everything you need to keep up with larger competitors.
Ready to learn more about how you can begin to reap these IT outsourcing benefits? Contact us today to speak with a member of our team!
