Faq : Business Applications

What is Microsoft Dynamics CRM?


CRM refers to a group of software solutions that connects various customer management systems, such as sales, service, and marketing, and allows them to communicate with each other. It helps them establish relationships, increase efficiency, and improve customer engagement by streamlining business processes and connecting customer data.

Dynamics CRM is one of the most sought-after CRM solutions in the market today. With Dynamics 365, you can leverage a CRM software that is fully adaptable and flexible to meet your specific business needs. You can choose a standalone application to fulfil a particular business line’s demand or use a combination of CRM tools to create a powerful integrated solution.

What are the Top Benefits of Dynamics CRM?

There are many CRM packages in the market, but how do you know if Dynamics 365 is the best choice for your business? To help you decide, here is a list of Dynamics CRM’s key benefits:

  • Prioritizing and nurturing the right leads
  • Predicting future sales and budgets
  • Streamlining the sales process
  • Centralizing customer data
  • Getting insights into your customers’ journey
  • Offering customers an easy-to-use, self-service portal
  • Providing customizable dashboards
  • Integrating easily with other software solutions
  • Connecting with buyers on their preferred channels

Why Should you Consider Synoptek for Your Dynamics CRM Needs?

As a Microsoft Gold Partner, Synoptek employs best practices to understand your specific business requirements and then design the Dynamics CRM solution to perfectly meet all your needs. We assist you in utilizing the full potential of your Dynamics CRM software to provide you with a 360-degree perspective of your customers, which can help you improve your lead conversion rates, generate revenues from existing customers, and support excellent customer service initiatives.

We provide the following Dynamics 365 CRM services to help you grow your business:

To learn more about Synoptek’s Dynamics CRM services offering, please click here.