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Home / Insights / Thought Leadership / The Value of a Partner in Bridging the Gap Between Organizational IT Strategy, Implementation, and Management
April 21, 2023 - by
The most important aspect of identifying an IT strategy is gaining an understanding of common strategic goals across the organization while simultaneously keeping the participating business units top of mind. When bridging the gap between organizational IT strategy, implementation and management efforts, legacy IT applications will undoubtedly be impacted. Because of this, there must be a vital analysis of the “AS-IS” state and the “TO-BE” state to ensure comprehension from a technology and process perspective. By engaging stakeholders, organizations can ensure that necessary resource allocations have been made to meet strategic IT goals. This type of tactical partnership helps keep the company’s vision at the forefront, even amid a complex and large-scale digital transformation.
Once the implementation stage begins, the deployed technologies should seamlessly align with the organization’s top business objectives. Whether strategic goals fall under the tier of scalability, performance or customer experience, the proper partner can help to identify and achieve business-driven results. The organization also needs to ensure all siloed legacy applications are factored in and shifted into the “TO-BE” state along with any data migration viewpoints. This means that movement strategy must be defined as being big-bank or incremental implementation from application delivery all the way to data migration.
Several common gaps between IT strategy, implementation and management exist in organizations, including:
Striking the right balance between operational and organizational needs requires a business to prioritize communication and allocate sufficient resources. With this, companies need to invest in staff development or outsource an experienced team for tech support, foster a culture of collaboration and plan/execute IT initiatives effectively. In the event that underlying gaps go unaddressed, organizations often experience wasted resources and missed opportunities. Overtime, this often leads to the inability to deliver on expected outcomes or even failure of projects and successful stakeholder engagement.
The three pillars of IT strategy optimization are time, cost and revenue. From an operational perspective, utilizing an outside consultant or IT firm to support the execution of the organization’s strategic goals can positively impact business operations. However, if the consultant fails to clearly understand the existing plan and develop an implementation strategy designed to solve pain points, value will not be generated.
Additionally, there is a need for strong and recognized business results. Unresolved gaps, as previously mentioned, can lead to a disconnect between strategy, management and implementation. Such disparities create a misunderstanding between varying parties, which in turn results in poor execution, inefficiencies, siloed departments, and lost opportunities. With this in mind, the involvement of a trusted and strategic IT partner can create ample improvement and innovation throughout the entire digital transformation process.
When an organization recognizes current roadblocks and strives to solve internal issues, it is necessary to identify a series of key questions in order to determine next steps. Some of these questions include:
Streamlining these processes can provide some relief, but some of the challenges associated with trying to find a tactical internal path forward for these areas may include:
Unfortunately, organizations don’t always have the resources or bandwidth available in-house to ensure digital transformation success. Because of this, it is important to consider onboarding strategic consultants or outsourcing some of your IT department support to a trusted Managed Service Provider (MSP) as a collaborator and catalyst for driving desired business results.
Bringing in the right IT consultant brings experience and education to a business’s strategic initiatives. Those with an array of experience, proper tools and high-level process viewpoints ensure the business receives the customization needed to achieve its main organizational objectives. An MSP can help streamline these areas by:
Following are some of the key attributes an organization should assess when outsourcing a third-party MSP:
An MSP takes the following steps when it comes to streamlining the organizational gaps between strategy, management and implementation.
Having an MSP on board results provides a number of advantages, which include:
IT strategy, implementation and management will continue to be critical to business success in 2023 and beyond. Engaging a trusted MSP to support seamless integration across these three key areas of the business is a strategic way to bridge gaps across the organization and align the IT strategy with overarching business objectives.
Original Article posted on BetaNews, Inc.
Gitesh Tripathi is the Senior Director of Delivery and Technology at Synoptek. He has over 22 years of experience across diverse domains including FinTech, Telecom, Insurance, Telemedicine, Account Aggregation, and more. At Synoptek, he creates, coaches, and mentors hi-performance technology teams and consults on Platform and Product Engineering, Center of Excellence, and Digital Engineering Services.
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