Information technology is the crucial enabler for financial services companies. IT is no longer considered just a “support” or “maintenance” item on an organization’s budget. Now, IT is the critical component of servicing customers, protecting customer data, and gaining a competitive advantage.
An IT Consultant, such as Synoptek, understands that technology is more than just infrastructure and devices. Synoptek considers technology as a “tool” used to reach business goals and objectives. However, this tool has multiple interdependencies and dozens of moving parts, and is continuously changing. Information Technology requires constant monitoring, governance, patching, upgrading, and evaluating. Synoptek’s 500 employees and 20 years of experience will help simplify information technology for your financial services organization. Let’s take a closer look at how you can leverage.
No matter your business’s size, the ITaaS journey is only as good as the managed service partnerships you forge. Download our asset to learn more.
The Most Important Goal for the Financial Services IT Team
The primary objective for IT departments in Financial Services firms is to support the “service goals” of the organization. This means providing an IT environment that supports multiple types of devices in a secure and responsive IT framework. In order to understand the steps you should take, let’s break down the 5 key components of a successful IT Department in a Financial Services organization:
- Meeting client service demands by providing ways to share information securely and reliably.
- Meeting user service demands by using services such as Microsoft Office 365 to promote multi-location productivity and collaboration.
- Maintaining the organization’s professional image through the use of leading-edge technology solutions.
- Promoting the use of a comprehensive set of security services exuding confidence that all customer data is secure. Including the use of filtering, anti-virus, malware, firewalls, cloud-security tools, network anomaly detection, mobile device management, malware detection, and security monitoring services.
- Staying current with technology changes, service updates, IT training, IT staffing, and new security threats.
Synoptek Managed Services has skilled financial tech consultants with years of experience in the financial services industry that can help you. Our team can re-engineer your IT infrastructure and free up your IT staff in order to complete your priority business projects and reduce your IT budget.
Financial Services IT Consulting for Your Organization
At Synoptek, our IT Consulting team does not make its consulting recommendations based on relationships with various technology providers. We provide recommendations that align with the technology best fitting your applications, performance criteria, budget, or existing IT infrastructure.
Through a comprehensive, IT consulting assessment process (see below) we identify key business and IT criteria and collaborate alongside you. This way, we are able to develop a strategy to simplify your information technology environment, leading the way to a more cost-effective and reliable IT infrastructure. Our progressive solutions have enabled financial services companies to grow their businesses, improve profitability, and provide better customer services.
Our IT consultants will leave you informed and ready to make the right choices at a cost that fits your budget.
Financial IT Consulting Services Drive Performance, Security, and Value
IT infrastructure is probably more important to the financial services industry than any other. Government regulations, compliance, risk management analysis, and profits are generated and managed by having an efficient and effective IT operation. Complex regulatory changes, new product launches, and mergers and acquisitions have all left many financial services organizations with a complex legacy IT infrastructure, resulting in a poor performing back-office environment.
As much as it may be needed, most financial services organizations do not have the staff, time, or skills to keep up and manage all of the components of their IT infrastructure. CFO’s and CIO’s in the financial services industry are seeing the compelling cost savings they can realize using cloud storage, remote monitoring and management, and Help Desk Services. Now, they are beginning to re-evaluate their IT infrastructure improvement projects. And to succeed, they should be looking towards managed services companies such as Synoptek to provide the answers they need.
