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Regardless of the specific Energy application, you need a reliable, high performance, IT infrastructure. At Synoptek Managed Services we pride ourselves on helping you become “smarter” than your competitors.
Wind Energy production facilities include wind turbines, underground power systems, control and maintenance facilities connected to a monitored substation. All of these components require information technology support to track production and maintenance activities. We provide complete IT support to several Wind Energy clients and understand just what type of IT infrastructure you need to operate efficiently.
Solar Energy companies need to track the output of each panel and inverter individually, or within small groups, so that if a problem occurs they can locate and resolve the problem. Drops in output indicate an issue or just a need to clean or provide maintenance to a panel. Additionally, parts inventory, process control and vendor/materials management needs to occur for all solar system components. All of these items require a reliable IT infrastructure. We have a number of Solar Energy clients that can demonstrate the value of our Managed IT support services.
Oil & Gas energy companies are now using “Intelligent Operations” smart cards, smart wells and other “smart” applications to improve operating performance across the entire value chain throughout the oil and gas industry market. In downstream companies, they are working to integrate supply and demand with trading and production. Synoptek has “field” experience with many oil & gas companies in different stages of their production cycle.
Consulting – Gain years of expertise in a single meeting by discussing your plans and needs with our IT Professional Services Team. A Managed Services provider like Synoptek can give you perspectives no individual network, hardware, storage or software vendor will tell you. We are technology and vendor agnostic and look to provide you the best possible cost-effective solution for your particular operating environment.
Cloud Hosting – We design and maintain the best solution for you, physical, virtual or a combination located at your sites, your vendors or our sites. Our rapidly scalable solution configured with backup and disaster recovery (BDR) capabilities typically lowers data storage/BDR costs by 18%-29%.
Remote Infrastructure Monitoring and Management – We have invested over $1 million in monitoring and management tools that quickly identify the status of all your devices, network connections and backup capabilities. We use our wide selection of tools to alert you and/or solve a problem. We also act as a “single source” that can own all of your problems and manage your vendors to a successful resolution of an issue. Advanced IT management tools in the hands of our expert staff get quicker results reducing the overall costs of outages and maintenance.
Backup and Disaster Recovery – Let us evaluate your networking and storage alternatives and deliver you a comprehensive Backup and Disaster Recovery plan. We will not only consider backup solutions (relatively easy) but timely recovery solutions (much more difficult). From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage and monitoring services working with the vendors you choose or our facilities. We understand the mobile and multi-location environments of energy organizations.
Applications Management – Synoptek Managed Services manages many applications that are critical to daily operations within the energy industry. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24×7 Help Desk, Service Desk – Our U.S. based Help Desk is staffed by a team of IT Professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Focus your IT team on producing and distributing energy and stop wasting time on “basic” Help Desk” support activities.
Maximize the value of legacy IT environments and develop a “Technology Roadmap” using the team of IT professionals at Synoptek Managed Services. Call us now to learn more.