Synoptek Can Deliver 188% ROI through its Global IT Outsourcing Services According to Total Economic Impact Study

Share Button

According to this independent study, Synoptek provided a gamut of Global IT and Managed Services to help a non-profit healthcare organization modernize its technology environment while reducing overall IT expenses.


IRVINE, Calif. (August 11, 2021) Synoptek today unveiled the results of the conducted by Forrester Consulting, which examines the potential return on investment (ROI) enterprises may realize by subscribing to its Global IT Outsourcing services.

The TEI study, commissioned by Synoptek, is based on Forrester’s in-depth interview with a Synoptek customer, a non-profit healthcare organization, and provides details of the composite cost-saving and business benefits that the customer realized by leveraging Synoptek’s services and delivery platform.

According to the TEI study, before engaging with Synoptek, the customer struggled to maintain a stable technology environment. Despite spending over 5% of annual revenue on IT-related expenses, the customer could not advance the technology environment forward. With Synoptek’s services, the customer was able to achieve the following quantifiable and non-quantifiable benefits:

Quantifiable Benefits

  • 188% return on investment (ROI) over three years
  • Technology environment stabilization in 90 days from level 0 to level 2
  • Revenue increase by $2,934,847 over three years
  • Employee productivity increase by 161 hours per year
  • Savings from operating efficiency increase from leveraging Synoptek shared services by over $1.5 million
  • Savings from accelerated run time and minimize downtime by $4,134,890 over three years

Non-quantifiable Benefits

  • Improved organizational stability and enhanced strategic vision
  • The flexibility to structure its internal leadership and IT team in a manner that best suits organizational objectives
  • Improved employee morale
  • Better mobilization of workforce

Speaking about the Forrester TEI study, Tim Britt, CEO of Synoptek, said, “The Forrester TEI study demonstrates the results that are achieved when Synoptek serves as the primary advisor and technology management partner. We enable our customers to accelerate business results through proven technology planning, implementation, and operations methodologies.  We help identify the right impactful projects and technology investments, get them done and then effectively operate those technologies to get the most out of the investment.  Ultimately, our on-going technology management services deliver increased functionality, higher service levels and reduced cost.  An organization partnering with us can extend their technology operations capability and maturity in a structured measurable way quickly – all while reducing its IT expenses. The Forrester TEI study truly highlights the quantifiable and non-quantifiable benefits that a Synoptek customer receives by leveraging our comprehensive suite of managed services.”

About Synoptek: Synoptek is a global systems integrator and managed IT services provider, offering comprehensive IT management and consultancy services to a global clientele. The company works in partnership with clients of all sizes – from mid-market to Fortune 100; and for over two decades its focus has been to provide maximum business value to its clients by enabling them to grow their businesses, manage risk and compliance and increase their competitive position. Synoptek is committed to delivering improved business results and unmatched service to every client, every time. Discover more at, or connect with Synoptek on Facebook, Twitter, and LinkedIn.

The full study is available for download here.


Media Contacts

Nandita Nityanandam, Director of Marketing, Synoptek | 982.590.0363