Platform and Technology Capabilities
Total Economic Impact Study Of Synoptek Global IT Outsourcing
Synoptek Can Deliver 188% ROI through its Global IT Outsourcing Services According to Total Economic Impact Study
Building Temporary COVID-19 Care Facilities for the U.S. Army Corps of Engineers
Global Trade: Top Five Questions Every Tech Decision Maker Should Ask When Evaluating Major Change
Home / Case Studies / Implementing Juxto Real-time Communication Services for a Leading Healthcare Solutions Company
December 5, 2019 - by Synoptek
Services: Real-time communication
With an exceptional growth rate in the last couple of years, the client was looking to relocate from Irvine to Santa Ana. This move required the client to have the most efficient and modern phone and internet services at the new location. They wanted to move quickly and were on the lookout for a vendor who could provide innovative VoIP services in a much shorter time frame than the usual 90 days.
The client partnered with Synoptek to get technical expertise for the Irvine office relocation to their new office in Santa Ana. The client was using Cisco Catalyst 3750-X at their old location and wanted Synoptek to take care of all communication technology-related activities at the new location. They needed Synoptek to set up modern VoIP networks with redundancy against power outages, internet interruption, or hardware failures.
Given the ability of Juxto to provide top quality voice networks that scale according to user demands, Synoptek chose to implement Juxto’s EdgeMarc Intelligent Edges for improved customer experience and reduced cost since Juxto’s Real-time Communication Solution provides all the traditional phone system functionality along with cutting edge features such as mobility applications, WebRTC and video collaboration.
Synoptek provided these services through a mix of onsite and remote work. As part of the project management and implementation methodology, we employed a four-phased approach to our project delivery strategy:
With successful set up and implementation of real-time communication services at the new location, the client has been able to focus on growing their business instead of worrying about driving unified communications. With Juxto, the client has been able to
© 2021 Synoptek, LLC. All Rights Reserved.