Blog: Managed Services

Top 15 Reasons Why You Need a Managed Services Provider

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March 27, 2024 - by Synoptek

The day-to-day management of complex IT systems has become increasingly hard. This compels organizations to spend a substantial amount of time, money, and energy away from their core business purpose. Engaging an external IT team to manage information technology functions is a great way to enhance efficiency.


Since managed services typically consist of all facets of digital transformation, information technology, and IT infrastructure, whether an organization needs cloud, business applications, or product development support, it can unlock its fullest potential with the help and guidance of a third-party expert.

Benefits of Managed IT Services

Organizations that single-handedly manage their IT ecosystem realize the enormity of aligning their organization processes with their in-house capabilities and talent. They also realize that in the effort to do so, they experience unrealistic spend. Partnering with a third-party Managed Services Provider, for all, or part of their IT infrastructure can drive business results at the speed and cost they want.

Here are the top 15 reasons why you should choose Managed IT Services:

1. Optimized Cost

With managed services, you allow expert professionals to efficiently manage the complexities of your IT ecosystem – at reduced operational costs and expenditures. You can cut down on the costs of hiring a talented team, training them, investing in tools, as well as deploying resources for complex IT management. Plus, you never have to worry about your IT costs spiraling and getting out of hand. Since most IT partners today operate via a service-based, pay-as-you-go model, you only need to pay for the services you use and be assured of fixed monthly pricing – with customized agreements and no shocking surprises.

2.Core Business Focus

Managed Services can allow qualified employees to avoid spending time or money on IT tasks and focus all their energy on core business objectives and priorities. They can concentrate on their strategic activities – without unnecessary distractions – while allowing the IT partner to make the best decisions about IT development roadmaps.

3.Wide-ranging Expertise

Managed Services enable organizations to access a large pool of qualified resources with wide-ranging expertise and proficiency. These highly qualified and trained personnel, who are the best in their respective fields, can ensure high-quality IT management while guaranteeing the highest service levels.

4.Strategic Partnership Opportunities

Embracing Managed Services opens doors to strategic partnership opportunities that can fuel business growth and innovation. Collaborating with experienced service providers fosters synergistic relationships, allowing organizations to tap into additional resources, expertise, and industry insights. These partnerships extend beyond transactional engagements, evolving into long-term alliances built on mutual trust and shared goals.

5.Efficient IT Infrastructure Implementation

Given the far-reaching impact of failed IT implementations, having a Managed Services partner can ensure an efficient and successful deployment of IT systems and solutions. Since partners bring with them years of substantial experience in implementing similar systems, the result is a quick and cost-efficient deployment along with timely maintenance and upgrades.

6. Additional Expertise

A Managed Services partner can also provide much-needed expertise for temporary projects or in scenarios where skill sets are not internally employed. Instead of hiring an entire team for a one-time project, Managed Services can enable access to on-demand expertise to bring critical projects to a quick closure.

7. IT Management Tools and Platforms

Since the management of IT systems is their core responsibility, MSPs also bring with them exceptional knowledge of the latest and most appropriate IT management tools and platforms. They can more easily detect operational issues and apply best practice knowledge to mitigate risks and ensure you get maximum ROI from your IT investments.

8. End-User Help Desk

Service Desks are integral to any Managed Services, allowing you to boost end-user experience and satisfaction. With an MSP, you can ensure better management and tracking of incidents, rapidly respond to queries and concerns by accessing an updated knowledge base, and enjoy more flexibility via modern self-service capabilities.

9. Around-the-Clock Support

Managed IT Services set the foundation for around-the-clock support, which most in-house IT teams fail to provide. You can receive 24/7 critical IT support with industry-standard SLA and KPIs – without the capital budget expenditures – from a qualified and experienced IT partner that is invested in your company.

10. IT Infrastructure Performance

Managed Services can also aid in improving the performance of your IT infrastructure. By using modern monitoring tools, your partner can more easily detect red flags in terms of system downtime, performance, or possible attempts of a breach and take action to ensure your systems are performing to their best ability.

11. Compliance Management

If you are part of an industry where you need to keep up with the constantly evolving compliance landscape, Managed Services can ensure you meet all compliance criteria – in time and within budget. Skilled professionals who are trained in the latest local and global requirements can help standardize compliance processes, reducing the frequency of risks while ensuring you always meet compliance criteria – whether HIPAA, PCI DSS, or GDPR.

12. Security as a Service

As security breaches get increasingly sophisticated, Managed Services can allow you to leverage Security as a Service and improve overall IT as well as end-user security. This also incorporates Disaster Recovery and Business Continuity, which ensures resilience against potential disruptions, enabling swift recovery and minimal downtime in the face of unforeseen events. Through the integration of the most applicable security services with your IT infrastructure, your partner can pave the way for faster and more proactive threat response, allowing you to anticipate and thwart security incidents in time.

13. Proactive Support

An MSP can also provide proactive support through constant monitoring of your IT infrastructure and systems. Such monitoring can unearth insight into key issues while enabling them to take steps to prevent outages on networks, servers, and databases and improve the long-term performance of your IT infrastructure.

14. Scalability

Another compelling reason to choose Managed Services is because of the scalability a partner can provide. When the need arises, an MSP can provide extra resources to expand capability – without increasing overhead strain like hiring new staff or investing in more office equipment. A partner can easily realize economies of scale and deliver significant cost savings while empowering you to meet peaks and troughs in demand.

15. Faster Time-to-Market

Lastly, with their extensive experience and resources, MSPs can accelerate project timelines from conception to implementation. By leveraging their expertise and best practices, businesses can swiftly adapt to market demands, gaining a competitive edge and maximizing revenue opportunities.

The Health of Your IT Directly Impacts the Health of Your Business

As technology becomes an indispensable part of every business, it is safe to say that the health of your IT directly impacts the health of your business: the more reliable, scalable, and flexible your IT infrastructure is, the more likely it is for you to achieve your business goals and meet customer expectations.

Take charge of your business’s success today by prioritizing the health of your IT infrastructure with Managed Services. Contact us now to ensure your technology is reliable, scalable, and flexible, driving your business toward its goals and exceeding customer expectations.